Terms of service

Terms of Service

This website is operated by CalmLick. Throughout the site, the terms "we", "us" and "our" refer to CalmLick. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions. If you do not agree to these terms, please do not use this site.

1. Using this site

By agreeing to these terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose, and you may not violate any laws in your jurisdiction when using our service.

2. Products, pricing and availability

All products are subject to availability. We reserve the right to limit quantities, discontinue any product, and change prices at any time without notice. We have made every effort to display our products and their colours accurately, but we cannot guarantee that your screen's display of a colour will be exact.

3. Accuracy of information

We work to keep the information on this site accurate and current, but we do not warrant that product descriptions, pricing, or other content is error-free. If a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel the order and refund you in full.

4. Orders and payment

We reserve the right to refuse or cancel any order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. Payment is taken at the time of purchase. All prices are shown in US dollars unless stated otherwise.

5. Shipping and returns

Delivery timeframes, shipping costs, returns and refunds are governed by our Shipping Policy and our Return and Refund Policy, which form part of these terms.

6. Product use and pet safety

Our products are pet accessories and comfort aids. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any condition in animals or humans. Always supervise your pet when using any of our products, inspect items regularly for wear, and replace anything that becomes damaged. If your pet shows signs of persistent anxiety, illness, or distress, please consult a licensed veterinarian. You are responsible for choosing the correct size and for using our products as intended.

7. Third-party links

Our site may include content or links from third parties. We are not responsible for examining or evaluating third-party materials, and we are not liable for any harm or damages related to the purchase or use of third-party goods, services, or content.

8. Disclaimer of warranties

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Except as expressly stated by us, this service and all products delivered to you are provided "as is" and "as available" for your use, without any representation or warranty of any kind, except where such exclusions are prohibited by law.

9. Limitation of liability

To the fullest extent permitted by law, CalmLick shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service or any products purchased through it. Where liability cannot be excluded, our total liability is limited to the amount you paid for the product in question.

10. Indemnification

You agree to indemnify and hold harmless CalmLick and its affiliates from any claim or demand, including reasonable legal fees, made by any third party due to your breach of these Terms of Service or your violation of any law or the rights of a third party.

11. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Changes to these terms

We may update these Terms of Service at any time by posting a revised version on this page. Your continued use of the site after changes are posted constitutes acceptance of those changes.